3.9.3 Qualified Staff, Student Affairs

Comprehensive Standard 3.9.3: Qualified Staff

The institution employs qualified personnel to ensure the quality and effectiveness of its student affairs program.

Compliance Partial Compliance Non-compliance

NARRATIVE

The Regional Vice Chancellor for Academic & Student Affairs oversees the student affairs units at the University of South Florida Sarasota-Manatee (USF Sarasota-Manatee), which serve students in-person in Sarasota and North Port and online through a variety of technologies. Two offices under the Vice Chancellor are directly responsible for student affairs programs: Student Services and Admissions & Financial Aid. Under the direction of the Assistant Vice President for Student Success and Engagement, Student Services consists of Academic Advising, Career Services, Disability Services, Registration, Student Engagement, and Veterans Services. The Director of Admissions & Financial Aid is responsible for undergraduate and graduate Admissions and Financial Aid. Note that financial aid is a USF System responsibility; therefore, USF Sarasota-Manatee’s financial aid staff work closely with the financial aid staff on the USF campus in Tampa.

Each unit actively supports the overall Strategic Plan 2015-2020 of USF Sarasota-Manatee, as well as their separate missions ( Student Services MissionAdmissions and Financial Aid Mission). In spring 2015, a reorganization of the two units occurred in order to allow each unit a better opportunity to focus on their differing missions. This was accomplished in a seamless manner for the students served. Both areas work closely together on projects and initiatives regarding enrollment, student success, and engagement. Additional review of student services structures is ongoing in light of their importance in helping USF Sarasota-Manatee students be successful.

The Student Services and Admissions & Financial Aid units are comprised of forty-three (43) staff members distributed across functional areas (Organizational Charts: Academic & Student Affairs, Student Services, Admissions & Financial Aid) who are qualified in terms of years of experience and appropriate credentials as documented on the Sarasota Qualified Staff Roster. The same is true of those staff members who work directly with the USF Sarasota-Manatee at North Port site as documented on the North Port Qualified Staff Roster. In addition, the Hosted Hospitality Program students in Tampa benefit from the USF Sarasota-Manatee staff plus the USF Tampa staff and services, as documented on the Hosted Hospitality in Tampa Qualified Staff Roster.

The units encourage staff to engage in professional development opportunities both on- and off-campus to help them stay current in their respective fields and to expand their knowledge and skills (See Professional Development table). Weekly staff meetings, headed by the AVP for Student Success and Engagement and the Director of Admissions and Financial Aid, provide an opportunity for both staffs to collaborate and share news of upcoming events, new programs, or other items of interest related to and for the benefit of the units as a whole (2/12/2015 Agenda and 4/9/2015 Agenda).

The selection of new staff follows guidelines set forth by USF System Regulation 10.201 with respect to recruitment, selection, and appointment of staff. The supervisors determine minimum and preferred qualifications for advertised positions by using position descriptions maintained by Human Resources (Sample Position Descriptions: Assistant Vice President for Student Success & Engagement, Director of Admissions & Financial Aid) “Right Search” and recruitment guidelines on the Human Resources Recruitment Webpage assist Student Affairs’ supervisors in their hiring decisions.

The supervisors evaluate employees’ performance annually. They conduct performance reviews in which employees are asked to complete the Performance Self-assessment Form and goals for the next year. The supervisors then incorporate the information into their reviews of staff performance, expectations, and goals (Example: Staff Performance Evaluation). Please see Comprehensive Standard 3.2.10 (Administrative Staff Evaluations) for further information on annual evaluations.

Staff members are engaged in assessment activities that consistently support the mission and goals of the USF System, USF Sarasota-Manatee, and the units. Below are their annual assessment plans and reports.

2015-16 Plan 2014-15 Report 2013-14 Report
Student Services Annual Unit Assessment: Student Services 2015-16 Plan Annual Unit Assessment: Student Services 2014-15 Report Annual Unit Assessment: Student Services 2013-14 Report
Admissions & Financial Aid* NA NA
*A separate unit as of spring 2015; previously included in Student Services.

SUPPORTIVE DOCUMENTATION AND EVIDENCE